Workforce Capacity Planning

Get strategic insights into future labor costs and receive recommendations for your future workforce.


Control your labor and hiring costs

Respond to change by closing the gap between your future demand and the resources you have available. Make strategic decisions using data to decide whether to hire, redeploy, or retrain employees.

Match business strategy and activities

Run multiple simulations in order to analyze different scenarios for assessing the impact of future activities or events on your workforce, such as opening a new location or launch a new product.

Build your ideal workforce

The recommendations take into account your staffing budget, location capacities, efficiency goals and other resource constraints to understand what your optimal workforce looks like.

Workforce Capacity Planning bridges the gap between strategic goals and operational execution. It sets the timing and targets for staffing operations, and identifying any areas of improvement.


Strategically plan your personnel

Managing uncertainty and varying future scenarios becomes nearly impossible. With OnShift, you can create “what-if” scenarios and calculate required workforce capacity based on key variables such as recruitment costs and over or understaffing.
With staffing levels clearly defined, you can assemble the ideal workforce. This means hiring people only for the time they're needed and eliminating any unnecessary labor and hiring costs. You also speed up the budgeting process by streamlining processes such as recruitment, headcount planning, training, and compensation.
Key features

Manage your workforce

Strategic planning to optimize your labor budget

  • Recommendations on when employees should be hired, reassigned, or retrained.
  • Through simple iterations of modifying inputs, multiple "what-if" scenarios can be compared.
  • Reduce excess labor costs, minimize lost sales opportunities due to fluctuating staffing levels, and improve productivity
  • Strategic planning of future staffing levels reduce unnecessary labor costs and increase service levels
  • Provides a smarter, realistic and timelier input into the labor budgeting process

Deploy rules that aren’t set in stone

  • Capture and use social aspects of your employees, extracted from past schedules.
  • Capture and use annual and seasonal trends from historical data.

Solution details

How it works

OnShift helps you get the right amount of staffing on hand at all times. We recommend staffing levels for each time period that's realistic based on your current staffing, turnover, and predicted demand. You'll be able to see what your future labor costs will be with OnShift's recommendations. OnShift considers a huge number of factors when calculating the optimal staffing ratio, including everything from the cost of hiring or retraining of employees to the efficiency rate of each type of employee.

For example, if there's a seasonal spike in demand for services, OnShift will recommend what kind of staff to hire or retrain and when to do so. We'll assemble an optimal mix of the staffing resources to reduce staffing cost and make sure service levels are met.

Use Cases

Get started managing your workforce

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